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Frequently Asked Questions

If I DIY, what cleaners are bad?

When renting a carpet extractor most cleaners that are sold to customers are soap based cleaners. Although this will temporarily make carpets look cleaner. The residue from the soap makes it easy for dirt to stick to the carpet fibers this acts like sand paper on the carpet causing the carpet to wear faster.

That is why we use soap free non-toxic cleaners that leaves zero residue in your carpets.

What can I do to get ready for my cleaning?

Please have the power and hot water turned on ahead of time. In order to keep our prices low we limit the amount of furniture we move and ask that you move any furniture you want cleaned under ahead of time.

How long will it take for my carpets to dry?

The truth is every house is different and there are a variety of factors that can change the drying time of the carpets. For the most part your carpets should dry within 24 hours. In summer months your carpets can be dry in just a few hours.

How can I get my carpets to dry faster?

The best way to get carpets to dry is to get good air circulation. We recommend getting at least one fan per room that is cleaned. This will cut your drying time down tremendously, call your friends or neighbors and ask to borrow their fans for a day, there is no such thing as too much air circulation. It’s also good to turn on your bathroom vent fans. In Idaho Falls and Rexburg it can be cold for much of the year especially at night, during that time of the year we recommend turning your heat up.

How often should we get our carpets cleaned?

The answer depends on the amount of traffic the carpet receives. Many carpet manufactures require you clean your carpets every 1-2 years to keep your warranty active. Check with your manufacture when buying your carpet.

According to the Institute of Inspection Cleaning and Restoration (IIRC) carpets should be cleaned once per year.


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